Shipping policy
Shipping Policy
Processing Time
All of our jewelry is handmade with care. Orders are processed within 1 - 3 business days after payment is received (excluding weekends and holidays).
Shipping Time
Once your order has been shipped, delivery times may vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided by the carrier and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
Promotions such as free shipping may apply to certain products or minimum order amounts.
Tracking Information
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Delays
We are not responsible for shipping delays caused by the carrier, weather conditions, customs, or other circumstances beyond our control.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us as soon as possible so we can assist you to withlovemaryg@gmail.com